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IT Systems Junior
Salary: £17000 - £18000/annum Location: Droylsden Hours: Full Time

Purpose of Role:

To provide increased support and productivity within the IT Department.

Role Summary:

Practical assistance within the IT department supporting both hardware and software. Desktop Computer Maintenance/ Helpdesk Monitoring and Resolution.

Desktop Computer Management

Configure computers to meet specific business requirements.
Fault find and resolution of issues reported by users.
Monitor antivirus software and network activity and react as required to resolve issues/ Support IT Support Technician as required in all aspects of computer management/ Deploy computers within the business as required.
Helpdesk Monitoring and Resolution

Provide telephone support to assist the end user in fault finding and resolution of possible helpdesk issues.
Prioritise helpdesk issues based on known IT guidelines.
Create and update helpdesk tickets to reflect work that has been completed.
Basic User and Systems Administration

Add and remove computers and printers from the network/ Support IT Support Technician as required in all aspects of user and systems administration.
Qualifications/Education & Training:

Educated to A Level or equivalent.
English, Maths, IT related subjects.
Skills & Competencies

Methodical and careful approach to practical problems.
Strong analytical and problem-solving skills.
IT Literate – Word and Excel.
Good organisational skills.
Personal Attributes

Able to show initiative and adapt quickly to new requirements.
Hands on approach and strong practical skills.
Able to work as an individual or as part of a team.
Well organised and methodical.
High level of numeracy.
Ability to communicate effectively.
Positive, proactive and professional approach.
Company Benefits

The working hours will be 36 hours per week. (Monday – Thursday: 8:30am – 5:00pm and Friday: 8:30am – 3:30pm).

23 days holiday per annum, plus an additional day for each year of service (capped at 25 days), plus statutory bank holidays.

Holiday buy back after 2 years’ service on an Elcometer contract.

Christmas shut down period

Pension scheme

Bonus scheme

Death in service scheme

Free parking

Earlier finish on a Friday

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Latest vacancies Cover Management Recruitment