Latest vacancies Cover Management Recruitment
Customer Sales Executive
Salary: £15500 - £16500/annum + monthly bonus, team incentives Location: Macclesfield Hours: Full Time

About the role

You will be responsible for contacting warm leads generated from immediate consumer enquiries. You will collate information, qualifying leads and encouraging customers to use our client’s services. There will also be some administration work involved in the role.

Managing calls
Keep records in our call centre database in a comprehensible way
Follow “scripts” when handling different topics
Encourage customers to use our client’s services.
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and engage customers through open and interactive communication
Meet personal and team targets
Follow communication procedures, guidelines and policies
This role is a full time position, working
Required Education, Skills and Qualifications
Proven outbound customer support experience or experience as an outbound call centre advisor
Excellent verbal and written communication skills
Track record of achieving targets
Active listening skills
Customer orientation and ability to adapt/respond to different types of customers

Employee recognition - monthly awards given for outstanding performance
People in this role have progressed to Telemarketing Advisors and Team Leaders.
Dress down Monday and Friday
Incentives/Social Events/Christmas Party/Charity Events
28 days holiday (increasing with service)
Discounted Gym Membership
Company Sponsored Healthcare Cash Plan after qualifying period
Childcare Voucher Scheme
Staff referral scheme with cash incentives

Mon-Fri 8:45 to 5:15pm

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Latest vacancies Cover Management Recruitment